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Forms of Payment Accepted: Cash, Visa, or Mastercard.
NO PERSONAL CHECKS

Frequently Asked Questions:

How soon should I book my party?
As soon as possible. Our parties are booked on a first come first served basis, so the sooner you book your party, the better your selection of times will be. It is not uncommon for parties to be scheduled six to eight weeks in advance! Note: we cannot confirm your reservation until you have made your deposit.

How should I dress for a Bounceland Party?
Clean socks, comfortable clothes like sweat pants or track pants and t-shirts. Leave your jewelry, watches, necklaces, etc at home. Guests, players, spectators EVERYONE must remove their shoes and wear socks.

When should I arrive for the party?
Please arrive 10-15 minutes before your scheduled party time to check in, review the safety rules and turn in your liability waiver forms.  Late arriving guests will be allowed to join the party already in progress. 

What if I end up with more guests than my party package allows?
Each additional guest is $15. All additional guests are subject to availability, which means that there are times when we may not be able to accommodate last minute additional guests.  If you are unsure about the number of guests who will be coming, it is better to book the next higher seating package to make sure you will have enough room for your guests.

Are adults included in the party package?
Parties are planned according to "seated guests" so that we can accommodate the size of your group appropriately.  If you book a Super 6, you are guaranteed seating for up to 6 guests.  If you book a Terrific 10, you are guaranteed seating for up to 10 guests.  If you book a Sweet 16, you are guaranteed seating for up to 16 guests.  If you book a Tremendous 24, you are guaranteed seating for up to 24 guests.  Please keep this in mind when booking your party so that you have the best experience possible for your party guests.

Do I have to fill out a liability waiver form?
Yes. Our insurance company requires that all guests that are in our facility sign a liability waiver. All guests, players, spectators will be required to sign a waiver to enter the bounce arena. A waiver is attached to your invitations, and we have extra available at the front desk. If you need additional waivers prior to arrival, you may download them from the link at the bottom of the page.

Can I bring in my own food?
There is no outside food or drink allowed except for cake or cupcakes if you have a party reservation. No ice cream cakes allowed.  For an additional charge, you may order ice cream cups, pizza, and soda in advance from us, which will be delivered to your party room.  We also have a catering menu available upon request.

Do we get the jump arena to ourselves?
No. The jump arena is open to the public during all party times, with the exception of the Exclusive Private Party and the After Hours Rentals.  

Can I bring my own decorations and paper products?
We provide plates, forks, cups and napkins free of charge, however, they are white. We have certain "themed" paper products available for an additional $3 per guest. If you would like to bring your own paper products, you may do so. There will be no credit due for bringing your own paper products.  Because we have gone to great expense to decorate our party rooms, we ask that nothing be hung or taped to the walls or the ceiling. Also, no bubbles, confetti, silly string is allowed. If these items are used, you may be subject to a $25 clean-up fee.

What type of music do you play while my party is in session?
We have a wide selection of age appropriate music on our sound system. You are welcome to bring your own music I-Pod, provided the content is non-offensive or vulgar in any way.

Can the adults bring alcohol and cigarettes?
No. This is an alcohol and smoke free environment inside, as well as the parking lot outside.

When do you need my final headcount?
The only reason we need your final guest total is if you have ordered party add-ons, or will have extra guests attending. Depending on the number of extra guests, you may be required to upgrade your party package (if available) in order to accommodate for the extra guests. If you are ordering party add-ons or catering, please be sure to call us at least 24 hours before your party.

Click here for Liability Waiver form